Responsible Gambling at Fortune Play

At Fortune Play, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment and never become a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control.

Our Commitment

Fortune Play promotes responsible gambling practices and encourages all players to gamble within their means. We provide various features designed to help you manage your gaming activity effectively.

Tools to Help You Stay in Control

We offer several self-management tools that you can access through your account settings:

• Deposit limits (daily, weekly, or monthly)
• Loss limits to cap the amount you can lose over a set period
• Wagering limits to control how much you bet
• Session time limits and reality check reminders
• Cool-off periods for short breaks from gambling
• Self-exclusion options for longer breaks

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses or borrowing money to gamble
• Feeling anxious, frustrated, or irritable when not gambling
• Neglecting work, family, or personal responsibilities
• Lying to others about your gambling habits
• Using gambling as a way to escape problems or negative feelings

Self-Assessment

If you recognise any of the signs listed above, we encourage you to take a step back and evaluate your gambling behaviour. Ask yourself whether gambling is still fun or if it has started to cause harm in your life.

Self-Exclusion

If you feel you need a break, Fortune Play offers self-exclusion options. The following periods are typically available:

During a self-exclusion period, you will not be able to access your account or place any wagers. Contact our support team for assistance with activating self-exclusion.

Underage Gambling Prevention

Fortune Play strictly prohibits underage gambling. Players must meet the minimum legal age requirement to create an account and participate in any gambling activity. We carry out age verification checks and reserve the right to request documentation at any time.

Tips for Parents and Guardians

• Keep your login details private and secure
• Use parental control software to restrict access to gambling sites
• Educate young people about the risks associated with gambling

Getting Help

If you or someone you know is struggling with problem gambling, professional help is available. We encourage you to reach out to recognised support organisations that offer free, confidential advice and counselling services. Our customer support team can also provide guidance and direct you to appropriate resources.

Remember, gambling should always be an enjoyable activity. Please play responsibly.